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Pink Poppy Flowers

Privacy Policy

Last updated: 1 October 2026

Dr Pressure ("we", "us", "our") provides pressure washing, roof and gutter cleaning, and commercial and strata exterior cleaning services across Sydney. We respect your privacy and handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

1. What we collect

When you request a quote, call us, apply for a job or use our website, we may collect:

  • your name, email address, phone number and property address or postcode

  • details about the job, such as the service, property type, size and timing

  • job applications and the information you include in them

  • records of our communications with you

  • website data such as pages visited, device and browser type, approximate location, and how you arrived at our site (including advertising click identifiers and campaign details)

2. How we collect it

We collect information directly from you through our website forms, phone calls, emails and on site. Our website also uses cookies and similar technologies. Analytics and advertising cookies are only set after you give consent through our cookie banner, and you can change your choice at any time using the cookie settings icon on the site.

3. Why we use it

We use personal information to:

  • respond to enquiries, prepare quotes and deliver our services

  • schedule, invoice and follow up jobs

  • assess job applications

  • understand how our website and advertising perform and improve them

  • show relevant advertising to people interested in our services, and avoid showing it to existing customers where appropriate

  • meet our legal and insurance obligations

4. Who we share it with

We do not sell personal information. We share it only with service providers who help us run the business, such as our website platform (Wix), job management software (AroFlo), customer relationship management (HubSpot), automation tools (Zapier), accounting software, analytics and advertising platforms (Google and Meta), and our digital agency, Clyra Digital. These providers may store information outside Australia, including in the United States. We take reasonable steps to ensure they protect it.

5. Advertising and analytics

With your consent, we use Google Analytics, Google Ads and the Meta Pixel to measure enquiries and improve our advertising. We may also share hashed (encrypted) contact details of existing customers with Google or Meta to measure results or exclude existing customers from ads. You can opt out of personalised advertising through your Google and Meta account settings, and withdraw cookie consent at any time on our website.

6. Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep it only as long as needed for the purposes above or as required by law, then delete or de-identify it.

7. Access and correction

You can ask to access or correct the personal information we hold about you. Contact us using the details below and we will respond within a reasonable time.

8. Complaints

If you have a concern about how we have handled your personal information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact us

Dr Pressure

Phone: 1300 511 921

Email: admin@drpressure.com.au

We may update this policy from time to time. The current version will always be on this page.

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